If you have any doubts about anything please contact our Customer Service department at hello@simplylunch.co.uk or on 0345 200 7631 and we will be able to help you.

Place your order by 1:30pm to guarantee next day delivery. Monday deliveries need to be placed by 1:30pm on Friday.

Yes, once you have selected the items you would like to order, this will be an option on the next page.

Yes, click the ‘Order Now’ button and then you will see another button saying ‘Order History’ where all past orders can be viewed.

Yes, when you are logged in, click ‘Order Now’ and then ‘Manage Orders’. Your current orders will be displayed. Click the green ‘Cancel’ button on the right hand side to cancel your order.

At the moment, you cannot amend your order. Instead, you will need to cancel your current order and re-submit a new order.

Click ‘Order Now’ and then ‘Manage Account’. Here you can update your personal, delivery, invoice and user details.

Once you have signed into our website, click the ‘Order Now’ button. Choose a delivery date and location and then start adding products to your basket

If you've forgotten your password, you can always reset it: Click 'Forgot' to reset your password.

The main method of payment is by credit and debit card. If you are interested in setting up a credit account with us and pay by invoice then please contact our Customer Service team at hello@simplylunch.co.uk.

We accept Visa and Mastercard credit and debit cards. American Express is currently not supported.

You will receive an email confirmation of your completed order which will state that your order has been paid in full. Please keep this for your records.

As soon as a cancellation is received, the orders total amount will be refunded to the card used to pay for the order and the funds will be back in your account within 2-3 working days.

A full VAT invoice will be emailed on the day of delivery to the email address that was used to place the order.